We’re looking for a highly organised and approachable individual to join our growing team as a receptionist. This role blends front-of-house duties with wider administrative support, playing a vital part in the day-to-day operations of our accountancy practice.
You’ll be part of a friendly and professional team, helping us deliver high-quality service to clients across both our offices.
Location: Bromsgrove (with occasional travel to Halesowen) Contract Type: Full-time Hours: Monday to Friday, 9:00am – 5:00pm Salary: Minimum wage – £23,500 FTE, depending on experience
Applicants must have a minimum of 5 GCSE’s grade C (4) or above and C (4) in English Language.
As our receptionist, you’ll support both our clients and our internal team, making sure processes run efficiently and professionally.
Client-facing duties include:
Front-of-house greeting of clients
Answering calls centrally for two offices
Opening and scanning in post, for distribution to relevant directors/managers
Maintenance of office supplies levels (stationery, cleaning supplies, beverages etc)
Receiving, scanning, storage and return of any physical client books, along with maintenance of control system for such
Client onboarding and compliance
Client onboarding tasks, including:
Obtaining and recording identification documents
Producing tailored Letters of Engagement and Terms of Business from our standard templates
Setting up relevant job flows into our practice management system
Obtaining agent authority from HM Revenue & Customs
Company formations using our formation software
Company Secretarial compliance matters, including production and circulation of annual CS01 forms before filing with Companies House
Maintenance of company statutory books electronically, including share register changes and production of dividend vouchers
Internal support and administration
Assistance with entry of individual staff timesheets into the central firm-wide timesheet system
Assistance with month-end billing procedures
Regular review of the firm’s sales ledger and initial soft chasing of any overdue debts
Calling HMRC on behalf of other staff members
Registering clients for additional HMRC services
Leading the firm’s Charity of the Year donations/promotions
Occasional assistance with tax return files to assist the accounts team
What’s in it for you?
Great opportunity to start career in Administration, would be suitable for a recently finished A-level student looking for a career with a friendly firm.
In-house training to all staff for new tech and maintaining knowledge
Salary sacrifice pension
Optional Medical benefit
Tech scheme
Cycle to work scheme
EV salary sacrifice
Regular staff entertaining/Team building
Standard hour working day is 9-5
Time off in lieu system for overtime
What it’s like to work at Cutter & CO
Cutter & Co has been in practice for over 40 years and is a highly respected firm of chartered accountants and business advisers with offices in Bromsgrove and Halesowen. Known for our personalised approach and proactive support for clients, we work with a diverse mix of individuals, businesses and entrepreneurs.
You’ll benefit from the support of colleagues at all levels, gaining exposure to a wide range of industries and clients.
The firm aims to be at the forefront of technological advancements. A strong proficiency in computers and the use of mainstream software will therefore be required. Strong interpersonal and communication skills (both oral and written) are also essential from the outset.
Want to apply?
Required qualifications
Applicants must have a minimum of 5 GCSE’s grade C (4) or above and C (4) in English Language.
Skills required
Proficiency in Excel, Word, Adobe Acrobat and Outlook
Personal qualities required
Excellent communication skills (telephone, email and in person)
Ability to work efficiently independently and in a team
Apply today
If you meet the requirements above and are interested in joining a supportive and professional team, we would love to hear from you. Please complete our Indeed application.
